Regulatory Information

Information provided pursuant to the Electronic Commerce (EC Directive) Regulations 2002.

Legal Status
This website is owned and managed by Compensation Solicitors Online (CSO). CSO is a law firm registered to practice in England and Wales. The firm’s registered office is at First Floor, 2 Sentinel Square, Brent Street, London, NW4 2EL. A list of partners and solicitors is available at the registered office address.

Professional regulation
CSO is authorised and regulated by the Solicitors Regulation Authority, with SRA number 344 824. All solicitors are subject to rules and principles of professional conduct. The relevant regulations and rules for England and Wales are provided in the SRA Handbook (


CSO is regulated for VAT purposes (VAT Registration Number:777969146 ).

CSO carry professional indemnity insurance with (policy number: ).

Please let us know about any problems you may have in relation to the service we have provided for you. It is our goal to resolve any problem quickly and effectively through our internal complaints handling procedure. However, if you are not happy with our handling of your complaint, you may refer the matter to the Legal Ombudsman at P.O. Box 8806, Wolverhampton, WV1 9WJ. Please note that normally a complaint to the Legal Ombudsman must be brought within 6 months of receiving the final written response from us in relation to your complaint.

Data Protection
Any personal information provided will be treated as confidential by CSO, and if it is kept on file, will be covered by the provisions of the Data Protection Act.

Back to Top