Beauty Treatment Injury Claims

The beauty treatment industry is a multi million pound industry in the UK.

Men and women have various beauty treatments done on daily basis, including haircuts, hair removal, relaxing therapy sessions, plastic surgeries, nail treatments, etc.

You would expect to receive high quality service from qualified professionals. Unfortunately, the industry is widely unregulated. This leads to great risks of suffering an injury when having a certain treatment or procedure done. Injuries cause by beauty treatment may be just as serious as any other personal injury.

Luckily, you may be able to claim compensation for your injuries in relation to various procedures, including:

  • Wax or laser treatment;
  • Massage;
  • Hair dying;
  • Hair extensions;
  • Eyelash extensions or eyelash dyeing treatments;
  • Tanning;
  • Ear surgery (Otoplasty);
  • Liposuction;
  • Breast surgery;
  • Nose job (Rhinoplasty);
  • Acupuncture;
  • Piercing;
  • Acrylic nails;
  • Semi-permanent make up;
  • Tummy tuck;
  • Brow lift;
  • Facelift;
  • Gastric band surgery;
  • Dermal fillers/Botox;
  • Laser eye surgery;
  • Tattoos.

We have represented our client in a variety of cases, including:

  • Eyebrow burnt with hot wax while waxing;
  • Scalp burnt during hair dying;
  • Scalp burnt by shampoo purchased at a beauty salon;
  • An allergic reaction caused by tint used when tinting eyebrows procedure performed;
  • Sun bed burns;
  • A cut ear during haircut;
  • Damage to skin caused by laser during a hair removal treatment.


In simple terms this is a step-by-step outline of how your beauty treatment injury claim will progress:

  • Contact Compensation Solicitors Online for a FREE assessment of your claim. If we believe that you have grounds for a claim, we will be happy to represent you on a NO WIN – NO FEE basis (CFA).
  • You should try to collect all the evidence which proves that the professional who performed the treatment is to blame for your injury.
  • You should keep a record of all your medical documents (medical bills, doctors’ appointments, prescriptions, payment receipts). This will be used to prove your injury and any related financial losses.
  • We will then instruct a medical specialist in the field related to your injuries to examine you. The information we obtain from the expert will be used for the purpose of showing that the person who has treated you has in his/her actions fallen below the acceptable standard of care, i.e. if a competent professional were in the same situation, they would not have made the mistakes which led to your injuries. Furthermore, the expert will set out in their report your injuries and describe what the future holds as to your recovery or continued disability. This will be relevant when calculating the compensation value.
  • We will analyse all the information and draft a letter of claim and send it to the person responsible for your injuries. This letter will outline how the they were negligent and how this caused you to suffer an injury.
  • If the negligent party admits liability, we will try to settle your claim out of court and obtain the best compensation for your injuries.
  • If the negligent party denies liability, we will bring your case to court and we will win for you the compensation which you deserve.


Generally, personal injury claims have a three year time limit i.e. court proceedings have to be issued at least one day before the third anniversary of the accident , otherwise they will be time barred and you will no longer be able to pursue your claim. (There are a few exceptions to this rule and the court does have some very limited discretion to extend the various time limits). You can still pursue a claim for personal injury after the third anniversary of the accident, you just have to make sure court proceedings have been issued before that third anniversary in order to do so. We will be happy to discuss this further with you.

If you are a minor at the time of the accident, i.e. under 18 then the 3 year limitation date starts to run after you have turned 18. Furthermore, there also a complicated set of rules that allows the 3 years limitation date period to run from the date of knowledge of the incident/accident. These rules normally apply to clinical/medical negligence cases or industrial disease claims, where they may be a long latency period between the incident giving rise to your claim and you first suffering any symptoms and becoming aware of it. The rules on this are technical and we will, once again, be happy to discuss this in detail with you.


There are a variety of funding options open to you. We will discuss these options with you in more detail and where appropriate represent you on a no win no fee basis (also known as a Conditional Fee Agreement).


There are two parts to any compensation claim, consisting of two types of damages:


General damages are calculated as a part of the compensation based on the type of injury and are designed to compensate for pain and suffering and the impact on the claimant’s enjoyment of life.


Special damages are the more variable part of the compensation and depend on individual circumstances. The claimant may be able to recover:

  • Expenses relating to the cost of living with any disability;
  • Expenses to cover services provided by other people;
  • Increased accommodation costs;
  • Loss of earnings;
  • Medical expenses;
  • The cost of buying in care.

Establishing the level of special damages to be paid is a crucial part of a compensation claim. Compensation Solicitors Online have experience in compensation claims in cases of personal injury.


If you would like to speak directly to one of our team you can either call us on 0208 203 5031 or send us your enquiry and we will give you a call back to discuss your claim within 1 business day.


Health and Safety Executive (HSE): Beauty treatment strategy 2012-15
The British Association of Aesthetic Plastic Surgeons (BAAPS)
Department of Health: Review into Cosmetic Interventions

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